Tenant’s Guide to Dealing with Damp and Mould in Social Housing

Introduction

Damp and mould are among the most common and dangerous issues affecting tenants in social housing across the UK. These problems don’t just damage your property—they can seriously harm your health, especially for children, the elderly, and those with respiratory conditions.

Despite the known dangers, many local councils and housing associations fail to act quickly, leaving tenants in unsafe and uninhabitable conditions. If this sounds familiar, you may have the legal right to make a housing disrepair claim and receive compensation.

At Housing Disrepair Team, we help tenants fight back. In this guide, we explain how to deal with damp and mould, what your landlord’s responsibilities are, and how you can take action with the help of housing disrepair solicitors.


What Causes Damp and Mould?

Damp occurs when excess moisture builds up in a property and isn’t properly ventilated. If left untreated, this leads to mould growth—often seen as black spots on walls, ceilings, or windows.

Common causes include:

  • Leaking pipes or roofs

  • Rising damp from the ground

  • Poor insulation or ventilation

  • Blocked gutters

  • Faulty windows or door seals

  • Condensation from poor heating systems

Regardless of the cause, it is the landlord’s responsibility to fix the issue—especially in social housing.


Is Your Landlord Responsible?

Yes. Under the Landlord and Tenant Act 1985, landlords (including councils and housing associations) must:

  • Keep the structure and exterior of the property in good repair

  • Maintain installations for heating, water, gas, and electricity

  • Ensure the home is fit for human habitation

This includes taking action against damp and mould that arises from structural issues or disrepair.

If you’ve reported the problem and your landlord has failed to act within a reasonable time, they’re in breach of their legal duties. That’s when you may be eligible to make a housing disrepair claim.


How Damp and Mould Affect Your Health

Damp and mould are more than just an eyesore—they can lead to:

  • Asthma and breathing issues

  • Skin conditions

  • Sinus problems

  • Eye irritation

  • Mental health decline

  • Increased infections in children

The NHS and Public Health England have both issued warnings about the long-term impact of mould, particularly for vulnerable tenants.

If your health or your family’s health has been affected, Housing Disrepair Team can help you secure housing disrepair compensation for the suffering and medical costs you’ve endured.


Steps to Take When You Spot Damp or Mould

  1. Document the Issue
    Take clear photos and videos of the affected areas, ideally with dates.

  2. Report It to Your Landlord
    Write a formal complaint to your housing association or council, and keep a copy.

  3. Keep Records
    Save any communication, doctor’s notes, or receipts for related costs (e.g., cleaning, temporary heaters).

  4. Get a Health Assessment
    If anyone is feeling unwell, see a GP and link the health condition to the mould exposure.

  5. Contact Housing Disrepair Team
    If your landlord delays or refuses to take action, get in touch with us. We’re housing disrepair experts ready to help.


What Can You Claim Compensation For?

When you file a housing disrepair compensation claim, you may be entitled to money for:

  • Damage to health: Respiratory issues, skin irritation, anxiety

  • Property damage: Ruined furniture, clothing, electronics

  • Loss of enjoyment: Living in unsafe or uncomfortable conditions

  • Out-of-pocket expenses: Temporary accommodation, cleaning supplies, medical bills

  • General inconvenience: Disruption to daily life caused by the disrepair

Our team of housing disrepair solicitors works to maximise your compensation and ensure your landlord carries out all required repairs.


No Win, No Fee Housing Disrepair Claims

Worried about legal fees? Don’t be.

At Housing Disrepair Team, we handle your case on a No Win, No Fee basis. That means:

  • No upfront costs

  • No risk to you if the claim fails

  • You only pay if your claim is successful

This approach allows tenants across the UK—especially those in social housing—to access justice and expert legal support without financial stress.


Why Choose Housing Disrepair Team?

We’re proud to be among the best housing disrepair solicitors in the UK. Here’s why thousands of tenants trust us:

Specialist experience in housing disrepair law
✅ Support for council and housing association tenants
✅ Proven track record with mould and damp claims
Fast turnaround and regular case updates
✅ Friendly, professional, and client-focused team

We’re not just lawyers—we’re housing disrepair experts committed to improving your living conditions and winning the compensation you deserve.


Real Client Case Study

Client: Single mother in Manchester
Issue: Severe mould in children’s bedroom and living room for over a year
Landlord: Local council
Action: Housing Disrepair Team submitted a claim
Outcome:

  • £6,000 compensation awarded

  • Full property repair within 6 weeks

  • Landlord issued formal apology


Final Thoughts

If you’re dealing with damp and mould in social housing and your landlord isn’t taking action, you are not alone—and you are not powerless.

Housing Disrepair Team helps tenants across the UK hold landlords accountable. We fight to make your home liveable again, and to get you the financial compensation you’re entitled to.

Don’t wait until the damage worsens. Take control of your situation and speak to our dedicated team of housing disrepair solicitors today.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top