Troubleshooting Guide: Arris Router Not Online

Setting up an Arris router is one thing and accessing a fast-paced internet connection with its help is another. There are various users who have complained that their Arris routers don’t go online due to which they are not able to access the Arris router login page on the connected devices.

By any chance, if you are also facing a similar kind of problem with your Arris WiFi router, it is recommended that you take the help of the troubleshooting techniques given here. Before giving a shot at them, consider rebooting your router. May be it will help you resolve the issue and you won’t need to try other hacks.

Reboot Router to Fix Arris Router Not Online Issue

In order to reboot your Arris WiFi router, you are suggested to take out its power cord from the respective wall outlet and wait for a few moments. Lastly, you should reconnect the Arris router back to its respective outlet and switch it on.

Now, take out your mobile device, connect it to the WiFi network of your Arris router and see if the internet connection is there or not. In case the problem is still not resolved, we recommend you have a look at the next section to understand all the solutions that can be opted for.

Solutions: Arris Router Not Online

1. Check the Power Supply

At times, the supply of improper power can also be the reason why your Arris router is not online. This generally happens when the router is plugged into a damaged socket or the area where you reside is a victim of regular power outages. Thus, you should address the situation no matter what it is.

If the first is the case with you, you must repair the wall socket. If you are in a hurry, you can choose the option to supply power to your router using another wall socket. If your area suffers regular power outages, you can use a UPS to cater to the power requirements.

2. Check the Fiber Cable

Since most of the Arris routers act as a modem, there are chances that the fiber cable connected to your device has undergone a damaged due to which it is appearing offline. Therefore, you are required to get it checked by yourself. On the off-chance, what we have assumed turns out to be true, you should call your ISP and get the fiber cable changed. Thereafter, your Arris router will surely come online.

3. Relocate the Router

There are chances that a lot of WiFi interference is not allowing your WiFi router to go online. Thus, we recommend you check the surroundings of your Arris router. If the router is found surrounded by devices emitting electromagnetic radiations, you should get it relocated without a second thought. In simple words, you must keep your Arris router away from microwave ovens, televisions, refrigerators, aquariums, etc. If possible, keep the router far from metal objects.

4. Reset the Router

The hack needs to be followed if every other technique mentioned above fails to help you out. This is to inform you that the improper setup of the Arris router can also create such issues. To get rid of them, you should reset Arris router. For resetting, you must locate and press the Reset button of the router using a sharp or pointed object. If you hold the button for 8 seconds, the reset process will complete.

The Final Thoughts

The Arris router can go offline at any time. With that said, you should always have the correct hacks in your hand. It is expected that with the help of the tips given above, you will be able to make your Arris router go online. However, do not forget to set up the router after resetting it.