Air Canada Name Change Policy: Things Passengers Must Know

Have you committed a mistake while booking a flight ticket for Air Canada Airlines? Have you made a common mistake of entering an incorrect name on the reservation form for flight booking? If so, then you must understand one thing: you may not be allowed to travel on the flight with that incorrect name on the boarding pass.   

Air Canada name change policy entitles you and other traveling passengers to correct the incorrect name on the ticket before boarding. However, passengers are allowed to make minor amendments, but the modifications must be made according to the Air Canada change passenger name guidelines. Hence, if you are not aware of the policy guidelines, then you can refer to this blog. 

Why Is Rectifying A Wrong Name On An Air Canada Ticket Mandatory?

You may face trouble at the boarding, if your name on the boarding pass does not match the travel documents, such as a passport, visa, or other government-issued ID. Your boarding may be delayed or denied if the officials find any name-related mistakes in your reservation pass. Therefore, it is essential that passengers rectify the wrong name and make it similar to the travel documents.  

Passengers can ensure a hassle-free boarding and enhance their travel experience after rectifying the wrong name on the flight ticket. Hence, you must make the corrections to the ticket before boarding the flight.   

Aspect of Air Canada Name Change Policy

The Air Canada name change policy has been introduced to the passengers, which permits them to rectify the wrong name on the flight ticket. According to the Air Canada change passenger name guidelines, you can correct minor errors, such as typos or misspellings in your name on the booked flight ticket. However, these minor error corrections can only be made up to three specific characters in the entire ticketed name. Additionally, you can request the airline for a name change on the ticket on the grounds of legal circumstances, such as marriage, divorce, or other legal scenarios. 

Name Change On An Air Canada Ticket: Key Highlights

The following are the guidelines for requesting a name change on the booked ticket. However, these guidelines must be followed while submitting your name change request. 

  • Travelers can request minor corrections to the ticketed name, but the rectifications must not exceed three limited characters. However, you can get in touch with the airline’s customer support staff for additional knowledge regarding the character limitation.
  • As per the Air Canada change passenger name guidelines, you are permitted to request the name change only on the unused flight ticket.
  • A legal document, such as a marriage certificate, divorce decree, or court order, is required to change a name on the ticket due to legal circumstances. 
  • You can place your name change request by using the official website, contacting the airline’s official support team, or visiting the airport.  
  • Under the airline name change policy, a name change request can only be approved and entertained on the ticket for flights operated or managed by Air Canada. 
  • The Air Canada change passenger name guidelines explicitly state that you cannot request a complete name change nor a ticket transfer to another person. However, in these challenging situations, you can opt to rebook a flight ticket with the required name.
  • Under the name change policy, you are not entitled to alter the departure date, time, or destination. 

How Can Passengers Request A Name Change On An Air Canada Flight Reservation?

The airline offers multiple ways to correct a name mistake on a ticket; hence, you can choose any one to correct it according to your comfort and needs.  

Option 1: Name Change Using Official Website

  • Open the Air Canada official website.
  • Navigate to the “Manage Reservation” section.
  • Next, enter the reservation credentials, such as the ticket confirmation code and last name, to retrieve the Air Canada booking.
  • Afterward, tap the flight booking for which the rectification is required.
  • Follow the on-screen instructions to make the required amendments. Ensure that the updated name is similar to the travel documents.
  • After that, submit the documents whichever is required to validate the new adjustments.
  • If required, pay the applicable fees for the Air Canada change passenger name on the ticket.
  • You will obtain a confirmation email after the procedure is completed.   

Option 2: Name Change By Phone

  • Dial 1-844-347-4268 and connect with the airline’s official helpdesk, or try connecting with the flight expert by contacting +1-855-879-1056. However, it might be possible that the airline might be busy or unresponsive at times, so without wasting time, you must contact the other available number. 
  • Next, follow the IVR automated instructions to connect with one of the available officials.
  • Once the call connects, explain why you contacted the airline’s help desk.
  • After the briefing, present the booking details to begin the correction procedures.
  • After that, submit the correction details and the supporting documents.
  • Next, follow the upcoming on-call instructions, and pay the applicable name change service charge, if any.
  • Hang up the call and wait for the confirmation email once the procedure is finished. 

Option 3: Name Change At The Airport

  • Visit the Airport.
  • After that, head towards the customer helpdesk area.
  • After reaching that area, tell the agent there that you want to rectify the wrong name on the ticket.
  • Further submit the details accordingly as requested by the official agent.
  • You must recall that, as per the Air Canada change passenger name guidelines, minor corrections can be made to only three characters.  
  • Next, pay the incurred extra charges, if required, and the process will be completed.

Winding up!

Travelers must recheck the details they enter when reserving a flight ticket to avoid future troubles during boarding. However, if you have remaining doubts about the airline name change policy or have questions regarding the Air Canada travel with baby policy? Then, for solutions, you must reach out to the airline support team at 1-844-347-4268 or dial +1-855-879-1056 to connect with the consolidation desk. 

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