Follow This Guide to Troubleshoot QuickBooks Error 6138 105
QuickBooks has a wide range of features that include invoices, expense tracking, bookkeeping, and many more. One of these practical features this program offers is Hosting, which allows multi-user access to this file simultaneously. This hosting mode should be enabled only on the server computer that hosts the company file. But, when trying to open the company file in multi-user mode, you might experience QuickBooks Error 6138 105.
The appearance of error 6138 105 prevents users from opening the data file and performing other related operations, which hinders your workflow. To continue working with company files without any interruptions, you fix this error quickly. This blog will walk you through the best troubleshooting solutions you should follow to fix the ongoing error.
Fixing the hosting issues can be confusing without having enough knowledge about server or workstation computers. If you are also one of them, dial +1-(855)-955-1942 to connect with the team of QB experts for the same
Possible Reasons Behind Error Code 6138 105 in QuickBooks
Error 6138 105 appears when opening the company file in multi-user mode in QuickBooks. There are multiple reasons why you can’t open the company file and experience this error; let’s get familiar with them.
- The .ND and .TLG components of company files might get damaged or corrupted.
- Some common network connection or hosting issues can prevent you from opening the data file.
- The Multi-user access might be turned on on your workstation rather than the server computer.
You May Also See: QuickBooks Multi User Mode Error H202
Suitable Solutions to Rectify Company File Error 6138 105 in QB Desktop
Above, we have discussed the possible reasons behind error 6138 105. Now, let’s move to the troubleshooting solutions you should follow to eradicate these issues so you can open your company file without interruptions.
Solution 1: Make Sure the Hosting Mode is Turned Off on Workstations
If hosting mode is turned on on workstations rather than the server computer, your access to company files will be interrupted. A server computer is the one that hosts your company file, and others are connected with it.
- Open QuickBooks on any of your workstations.
- Go to its menu bar and select ‘File.’
- Select ‘Utilities’ from the dropdown menu and then click ‘Stop Hosting Multi-User Access’ if it’s an option.
- If you see the ‘Host Multi-User Access’ option, don’t select it and move to another workstation connected to the server.
- Make sure multi-user access is off on every workstation.
- When done, open the server computer and click the ‘File’ menu.
- Select ‘Utilities’ and click ‘Host Multi-User Access’ from the options.
- When done, try again to open the data file and ensure error 6138 105 is fixed.
Solution 2: Give a New Name to the .ND and .TLG Files and Run the Database Server Manager
The .ND and .TLG files are the configuration files that allow QuickBooks to open a company file on a network. If these files are damaged or corrupted, you can’t access the data file. Follow the steps given below to fix these files:
- Go to the default location of the folders where your company files are saved.
- Look for the files with the same name as your company file but with the extension in the last: company_file.qbw.nd, company_file.qbw.tlg.
- Right-click on each file and add .OLD at the end of these file names as company_file.qbw.nd.old, company_file.qbw.tlg.old.
After fixing issues with the configuration files, run the Database Server Manager on your server computer to scan these configuration files to provide multi-user access.
- In the tool hub, select the ‘Network Issues’ menu.
- From the dropdown menu, select ‘QuickBooks Database Server Manager.’ Make sure QuickBooks is installed on your server computer.
- Look for your company file and click ‘Start Scan.’ If you don’t find your company files, select ‘Browse’ and locate the company file, then select ‘Start Scan.’
- When done, open the company file on your server computer.
Above, we have discussed the possible causes and their solutions to fix QuickBooks error 6138 105. If you have any queries related to the same, dial +1-(855)-955-1942 and connect with QB experts on a direct call.