SASSA Status Check

Millions of South Africans rely on social grants administered by the South African Social Security Agency (SASSA). Regularly checking your SASSA status is crucial to ensure your grant application is progressing and that you receive your approved payments on time.

This article provides key guidance on how to Check SASSA Status and understand the meaning of different status codes.

Ways to Check SASSA Status

You can check your SASSA status through multiple channels:

• Online – Via the SASSA website portal using your ID and phone number
• WhatsApp – Chat to 082 046 8553 and follow prompts
• Phone – Call the SASSA call center on 0800 60 10 11
• USSD – Dial 1347737# and enter your ID number
• SASSA Office – Visit your nearest office in person
• SMS – Send a keyword like SRD STATUS to 082 046 8553

Checking frequently ensures you have the latest update on your application’s progress.

Understand Key SASSA Status Codes

When you check your status, common messages include:

• Pending – Your application is still being processed
• Approved – Your grant application has been accepted
• Declined – Your application was rejected
• Under Review – More information is needed from you
• Cancelled – Your grant application was cancelled
• Bank Details Pending – Your banking details are outstanding

Each status provides direction on next steps to resolve issues and progress your application.

If Status Shows Pending

A pending status means your application is still being reviewed by SASSA. Reasons for delays include:

• High application volumes
• Outstanding verifications
• Queries identified
• Errors to resolve
• Missing information

Check back regularly for updates. Avoid applying multiple times as this prolongs the process.

If Status Shows Approved

If approved, confirm the indicated payment date. Ensure SASSA has your correct banking details to receive the grant funds. If you don’t receive payment on the scheduled date, follow up with SASSA.

If Status Shows Declined

If your application is declined, carefully check the reason provided by SASSA. If you disagree with the reasons given, you can request reconsideration or provide additional information to support your application.

If Status Shows Under Review

This status means SASSA requires further documentation from you before deciding on your grant. Submit the requested information without delay to avoid a declined outcome.

If Status Shows Cancelled

If your grant is cancelled, you need to understand the reasons for cancellation before taking action to appeal or reapply.

Status Options for Different Grants

The status check options vary according to the type of grant:

• SRD – Check status online each month when reapplying
• Child Support – No online status, get outcome via SMS, post or visiting SASSA office
• Older Person’s Grant – No online status, get outcome via SMS, post or visiting SASSA office
• Disability Grant – No online status, get outcome via SMS, post or visiting SASSA office

Only the special COVID SRD grant allows online status checks as eligibility is re-verified monthly. For other grants, await communication from SASSA on the outcome.

Conclusion

Checking your SASSA status frequently enables you to proactively manage your grant application, address any issues and ensure you receive your social assistance on time if approved. Understand the meaning of each status code and take appropriate action.